Online Customer Service Courses

Our customer service courses are designed to give you the skills, knowledge, and confidence to advance your career and provide top-notch customer support!


Are you looking to start or grow your career in customer service? Gain the skills, confidence, and training to provide excellent customer service and succeed in a competitive industry!
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100% Online | Self-Paced | 3 Hours

Learn how to handle difficult customers, deal with complaints, and turn challenging situations into positive customer service experiences with tact and professionalism! 
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100% Online | Self-Paced | 3 Hours

Whether you’re just getting started, changing careers, or looking to refresh your customer service skills, Customer Service Essentials will set you up for success! 
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All of our customer service courses are 100% online, so you have the flexibility to learn from anywhere in the world, on your own schedule, and at a pace that works for you! Reach your full potential with engaging online courses and certifications that will wow your customers and transform your career!

Let’s talk about the value of customer service. Did you know?

What makes CustomersFirst Academy unique?

With the state of the social and digital age, one outstanding customer experience can translate to thousands more. In a competitive market, professionals in customer-facing roles need to go above and beyond to exceed their customers’ expectations.

CustomersFirst Academy offers quality, affordable,  online customer service courses that set the industry standard.



Our customer service courses  are broken up into bite-sized lectures that are engaging, informative, and easy to digest.


Our courses are available 24/7 on any device. Learn 100% online, at your own pace, on your own schedule.


Access high-quality customer service training at a fraction of the cost of traditional courses.

Customer Service Courses

self-paced | 100% Online
Whether you're just getting started, need a refresher, or want to advance your career, you're sure to find customer service training that's right for you. Our customer service courses will help you learn a wide range of skills, including how to:

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Improve your skills & grow your career: explore our online courses!
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