Courses And Certifications

At CustomersFirst Academy, we empower professionals with customer service training programs and in-demand industry skills that are practical and easy to implement.

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All of our customer service training programs are 100% online, so you have the flexibility to learn from anywhere in the world, on your own schedule, and at a pace that works for you! Reach your full potential with engaging online courses and certifications that will wow your customers and transform your career!

Let’s talk about the value of customer service. Did you know?

What makes CustomersFirst Academy unique?

With the state of the social and digital age, one outstanding customer experience can translate to thousands more. In a competitive market, professionals in customer-facing roles need to go above and beyond to exceed their customers’ expectations.

CustomersFirst Academy offers quality, affordable,  online customer service training programs that set the industry standard.



Gain in-demand industry skills using engaging lectures, real-life examples, practical exercises, and skill assessments! Our content is broken up into bite-sized lectures that are engaging, informative, and easy to digest!


Learn 100% online, at your own pace, on your own schedule. Our customer service courses and certifications will help you grow your career, wow your customers, and impress employers.


Get access to industry’s leading customer service training programs that are easily accessible to both individual and business teams. Our goal is to make high-quality education available at your fingertips!

Customer Service Fundamentals

3 Hours | 100% Online

What our students are Saying

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