Explore Our Courses
Make learning convenient and efficient for all. Bite-sized, easily accessible training that your team will enjoy!
Customer Service Essentials
139 Lessons | Lifetime Access
Learn essential soft skills that will set you apart in the job market, increase your job satisfaction, and open doors to exciting career opportunities.
Customer Service De-Escalation Training
79 Lessons | Lifetime Access
Discover effective strategies to manage challenging customer situations, improve your communication skills, and boost customer satisfaction. .
Trusted by 350,000+ Professionals at Leading Organizations worldwide
The course is very useful to me and this will help me in my job career. The tutor is fantastic and her understanding of these concepts is just outstanding.
Reuben M.
If you're running a customer service team or your job involves interfacing with customers, Customer Services Academy presents a great set of tools for you to use.
Evan K.
I liked the part where you interview professionals to help us get an insider's look at how those people operate. Thank you!
Mostafa A.
Lots of practical tips that I can apply on the job. And thanks for including so many resources and examples in the lectures!
Elaine M.
I like how the course takes you from beginner to more advanced concepts, so it's a good resource for anyone who wants to improve their email writing skills.
Eric S.
I highly recommend this course, even if you already think you know about writing emails, there are just too many golden nuggets in this course you don't want to miss!
Iris P.
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