Accelerate Your
Customer Service Career

Learn best industry practices with our online customer service training and certifications.

Trusted by over 17,500 customer service professionals & organizations

Great customer service is the foundation of any successful business

With the right skills and customer service training, you have the power to create positive customer service experiences and maximize your potential. When you listen and understand your customers’ needs and communicate effectively, you can make decisions that benefit the customers, your career, and your organization!

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Why this Customer Service training is for you

Learn from Industry Experts

Designed by the creators of Corporate Finance Institute® (CFI) — world’s leading eLearning provider in corporate finance with 1 Million + happy students, thousands of 5-star reviews, and  award-winning customer service.

Win over customers and boost your career

Learn how to confidently win customers, build customer loyalty, nourish your relationships, and excel in your career.

Study online at your own speed

Enjoy flexible customer service training – 100% online, your pace, your schedule, with lifetime access! 

Earn In-demand Industry Skills

Master new skills using our engaging video lectures, real company examples, downloadable course resources, quizzes, and course assessments.

Boost your career with affordable training

Our mission is to make in-demand customer service training accessible to everyone worldwide.

About CustomersFirst Academy

CustomersFirst Academy empowers customer-facing professionals with in-demand communication and technical skills required to succeed on the job and grow their careers. Our self-paced online courses provide learners with comprehensive customer service training, resources, and certifications they need to succeed on the job.

Delivered by the creators of Corporate Finance Institute® (CFI), world’s leading e-learning provider in corporate finance, our courses are based on years of experience in e-learning and customer success.

Our self-paced, flexible training is both convenient and easily accessible to both busy professionals and business teams. The courses are designed to empower you with in-demand communication and technical skills that will help you grow your career and impress both your customers and organization.

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Your shortcut to success

Our online customer service training is designed for ambitious individuals who wish to succeed in their careers and businesses that want to upskill their employees and take their customer service to new levels! Increase your revenue, customer loyalty, and your job satisfaction – without investing years on trial and error or thousands of dollars on training.

Enroll today to create memorable experiences for your customers, stand out from competition, and master in-demand customer service and soft skills that will last a lifetime.

Master the essential customer service skills you need to succeed

Earn certifications to demonstrate your knowledge and accelerate your career.

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