People Skills Synonym: Proper Word Choice
A well-chosen people skills synonym can help you make a point, improve your conversations, and make your resume stand out. Taking the time to expand your vocabulary with some high-quality synonyms will help you take your communication skills to the next level.
What Is a People Skills Synonym?
A synonym is a term used to describe two words with the same meaning. People skills also known as interpersonal skills, are umbrella terms that refer to one’s communication, teamwork, and problem-solving abilities. Since both terms share the same meaning, interpersonal skills are considered to be a synonym for people skills.
Seven People Skills Synonym Examples
Here are seven great people skills synonyms you can use instead:
- Interpersonal Skills
- Communication Skills
- Social Skills
- Soft Skills
- Social Competence
- Emotional Intelligence
- Interpersonal Intelligence
Interpersonal skills, communication skills, social skills, and soft skills, are examples of people skills synonyms that can be used interchangeably. To avoid repetition, you can replace the term ‘People Skills’ with any of these synonyms.
Social Competence, Emotional Intelligence, and Interpersonal Intelligence all convey the same meaning as ‘People Skills’, but they aren’t interchangeable. If you want to use one of these synonyms, you might say that you have a high level of social competence, instead of saying you have great people skills.
5 Examples of People Skills You Need to Succeed
- Effective Communication
Effective communication allows you to go beyond the conveying of information and allows you to illustrate your intention and feelings with what you say. Effective communication requires focus, careful word selection, attention to tone, and active listening.
- Active listening
Active listening is a great way to make other people feel heard, while also increasing how much information you retain in a conversation. Active listening is reflected in your body language and the way you participate in the conversation while another is talking. Good examples of active listening include acknowledging the points made, making eye contact, nodding, and asking related questions when appropriate to demonstrate engagement.
Collaboration is a good synonym for teamwork, but it can also be used to describe working together with others towards a common goal.
- Conflict resolution
It is all too easy for conflict to arise in any sort of communication, be it from misunderstanding or emotions running high. The ability to effectively resolve a conflict to the satisfaction of all parties is a critical skill when it comes to interacting with others.
When dealing with people, diplomacy is the ability to facilitate negotiations and work through a dispute without taking a side or getting emotional.
What does it mean to be a people person?
A People Person is a great example of someone with strong communication abilities, a.k.a people skills. A people person is considered to be very sociable and to get along easily with others. People with strong communication skills are typically adept at seeing things from another person’s perspective, qualities that make them ideal teammates and mediators.
Why are social and interpersonal skills important for customer service?
Despite being a critical component to success, people skills are often neglected in educational and training settings in favor of improving your technical skills. Studies have found that poor people skills can damage your career, no matter what industry you’re in.
A study conducted by Stanford Research Institute and Carnegie-Mellon found that 75% of long-term job success was tied to people skills, while only 25% was based on technical knowledge. Another study from Harvard University found the split to be even bigger, with 85% of job success depending on soft skills and only 15% on hard skills. This is even especially applicable in public-facing careers such as those in the customer service industry.
- People skills are critical to job success in any industry
- People skills are often overlooked by education and training programs
- As much as 85% of long-term job success is tied to people skills.
- Using a good people skills synonym can help your resume stand in the eyes of hiring managers
- Examples of people skills include effective communication, active listening, and mediation.
CustomersFirst Academy offers comprehensive customer service training designed to help you grow your skills and advance your career.
To keep learning and developing your knowledge of customer service, we highly recommend the additional resources below:
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