All Ebooks & Templates
Enjoy our library of free customer service resources, including resume and cover letter samples, interview questions, email and phone scripts, and more!
Hiring and onboarding new employees means preparing them to succeed on the job! Use this free template to ensure you provide the training and support they need to get started.
Applying for jobs? Our Word templates are easy to use and customize, so you don't have to spend hours formatting your next job application!
Incorporate these questions into your recruitment process to find the most suitable customer service professional to join your team.
If you don’t have a detailed customer service plan in place, things can quickly get out of control pretty quickly! Create an easy-to-follow roadmap to success with our free template!
Writing an email can be difficult and time-consuming. Craft the perfect message to build rapport with your customers with the help of our free templates!
The process of quitting your job can be stressful. We’ve got you covered! Our free templates will help you resign without burning bridges.
Customer surveys are time-consuming to design, so we created a free resource with over 30 questions that will help make it easier than ever before!
We know how hard it is to work under pressure and speak with customers on the phone – which is why we created these phone scripts for you!