Financial Aid

CustomersFirst Academy empowers customer service professionals worldwide to acquire in-demand industry skills they need to succeed on the job.

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Our financial aid program makes professional development more accessible to learners facing financial challenges.

Apply for financial aid to learn valuable Customer Service Skills to grow your skills, knowledge and confidence.

Get Career Ready

Gain customer service skills, knowledge, and confidence to succeed in a fast-growing industry.

Learn 100% Online

Our flexible training allows you to learn at your pace, on your schedule, from anywhere in the world!

Earn a Certificate of Completion

Earn a Certificate of Studies to ahead of competition and demonstrate your commitment to professional development. 

Who can apply?

To be considered for financial aid, applicants must:

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Terms and

CustomersFirst Academy reserves the right to verify the information provided in the financial aid application. Any personal information collected in this application will be used only for the purpose of determining financial assistance and will be kept strictly confidential. Any false statements or misrepresentations made by applicants will result in a cancellation of the applicant’s financial aid.

Financial Aid Application Status and Decisions

Approved Applications:

A coupon code will be emailed within two weeks from the date of the submitted application. Please note that the financial aid amount is non-negotiable and cannot be used as a reimbursement after you have already purchased the course.

Denied Applications:

Denied applicants will receive an email outlining why their application was not eligible. Students who wish to appeal the decision for their bursary application may email info@customersfirstacademy outlining their extenuating circumstances. All reassessment requests take 7 days to be processed.

Fill out the application form below to apply for financial aid:

  • Describe your passion for education and your career goals (300-400 words)

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