Customer Service Social Media Training

Social media is an integral part of the customer experience. It’s not just a way to promote your business, it’s also a way to interact with customers and answer their questions. This customer service social media training will teach you everything you need to know about interacting with customers on social channels to improve the

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Managing Challenging Customers

Do you want to learn how to handle difficult customers with tact and professionalism? You’re not alone. We all encounter difficult customers, and it can be hard to know how to act or what to say. This course will teach you best practices and communication skills for managing all kinds of challenging situations!  From understanding

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Customer Service Fundamentals

Gain essential customer service skills applicable to any industry with our online customer service education.  See Free Preview Enrol Now For $47 Course length: 3 hours Certificate of Completion Earn a shareable digital certificate to boost your credentials 100% Online Get instant access to all the course materials and start learning right away  Flexible Schedule Study

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